Terms of service

1. Acceptance of Terms

By accessing and using DeskSavvy Supplies ("we", "us", or "our") website and services, you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please refrain from using our services.

2. User Responsibilities

As a user of our services, you agree to:

• Provide accurate and complete information when creating an account or placing orders
• Maintain the confidentiality of your account credentials
• Use our products and services for lawful purposes only
• Not reproduce, duplicate, copy, or resell any products without authorization

3. Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, product designs, and software, is the property of DeskSavvy Supplies or its content suppliers and protected by international copyright laws. Our stationery designs, planner layouts, and creative concepts are original works and may not be reproduced without permission.

4. Limitation of Liability

DeskSavvy Supplies shall not be liable for:

• Any indirect, incidental, or consequential damages arising from product use
• Errors or omissions in product descriptions or pricing
• Delivery delays caused by third-party shipping providers
• Personalization errors resulting from incorrect customer-provided information

Our maximum liability shall not exceed the purchase price of the product in question.

5. Refund & Return Policy

We accept returns within 30 days of purchase for unused products in original condition:

• Damaged or defective items: Full refund including return shipping
• Non-defective returns: Refund of product cost (customer pays return shipping)
• Personalized/customized items: Only eligible if defective
• Digital products: Non-refundable after download

To initiate a return, please contact our customer service with your order details.

6. Dispute Resolution

Any disputes shall be resolved through the following process:

1. Direct negotiation with our customer service team
2. If unresolved, mediation through a recognized alternative dispute resolution provider
3. As a last resort, legal proceedings in the jurisdiction of our headquarters

You agree to attempt resolution through these channels before pursuing other legal remedies.

7. Policy Changes

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Continued use of our services after changes constitutes acceptance of the modified Terms.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where DeskSavvy Supplies is registered, without regard to its conflict of law provisions.

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