Privacy policy
Information We Collect
At DeskSavvy Supplies, we collect various types of information to provide and improve our services:
- Personal Data: Name, email address, shipping address, phone number, and payment information when you make a purchase or create an account.
- Usage Data: Information about how you interact with our website (e.g., pages visited, time spent, device type, and IP address).
- Cookies & Tracking: We use cookies and similar technologies to enhance your browsing experience and analyze site traffic.
How We Use Your Information
Your data is used for the following purposes:
- To process and fulfill your orders.
- To communicate with you about your account, orders, or customer service inquiries.
- To improve our website, products, and services based on user preferences.
- To send marketing communications (only with your explicit consent, which you can withdraw anytime).
- To comply with legal obligations and prevent fraudulent activities.
Data Sharing & Third Parties
We may share your information with trusted third parties only when necessary:
- Payment Processors: To complete transactions (e.g., Stripe, PayPal).
- Shipping Providers: To deliver your orders (e.g., FedEx, DHL).
- Service Providers: For website hosting, analytics, and marketing (e.g., Google Analytics).
- Legal Compliance: When required by law or to protect our rights.
We ensure all third parties adhere to strict data protection agreements.
Data Security & Retention
We implement industry-standard measures to protect your data:
- Encryption (SSL/TLS) for all data transmissions.
- Secure storage with access limited to authorized personnel.
- Regular security audits and updates.
We retain your data only as long as necessary for the purposes outlined or as required by law.
Your Rights Under GDPR & CCPA
You have the right to:
- Access, correct, or delete your personal data.
- Restrict or object to data processing.
- Withdraw consent for marketing communications.
- Request a portable copy of your data.
- Opt out of the sale of personal information (CCPA).
To exercise these rights, contact us at [email protected].
International Data Transfers
If your data is transferred outside your country, we ensure it is protected under GDPR-approved mechanisms (e.g., Standard Contractual Clauses).
Updates to This Policy
We may update this policy periodically. Changes will be posted on this page with an updated effective date.
Contact Us
For questions or concerns about your privacy, email us at [email protected].